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Billboards that look back

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California city gets video surveillance fever


May 14, 2008
In advertising these days, the brass ring goes to those who can measure everything--how many people see a particular advertisement, when they see it, who they are. All of that is easy on the Internet, and getting easier in television and print.

Billboards are a different story. For the most part, they are still a relic of old-world media, and the best guesses about viewership numbers come from foot traffic counts or highway reports, neither of which guarantees that the people passing by were really looking at the billboard, or that they were the ones sought out.

Now, some entrepreneurs have introduced technology to solve that problem. They are equipping billboards with tiny cameras that gather details about passers-by--their gender, approximate age, and how long they looked at the billboard. These details are transmitted to a central database.

Behind the technology are small start-ups that say they are not storing actual images of the passers-by, so privacy should not be a concern. The cameras, they say, use software to determine that a person is standing in front of a billboard, then analyze facial features (like cheekbone height and the distance between the nose and the chin) to judge the person's gender and age. So far the companies are not using race as a parameter, but they say that they can and will soon.

The goal, these companies say, is to tailor a digital display to the person standing in front of it--to show one advertisement to a middle-aged white woman, for example, and a different one to a teenage Asian boy.

"Everything we do is completely anonymous," said Paolo Prandoni, the founder and chief scientific officer of Quividi, a 2-year-old company based in Paris that is gearing up billboards in the United States and abroad. Quividi and its competitors use small digital billboards, which tend to play short videos as advertisements, to reach certain audiences.

Over Memorial Day weekend, a Quividi camera was installed on a billboard on Eighth Avenue near Columbus Circle in Manhattan that was playing a trailer for "The Andromeda Strain," a miniseries on the cable channel A&E.

"I didn't see that at all, to be honest," said Sam Cocks, a 26-year-old lawyer, when the camera was pointed out to him by a reporter. "That's disturbing. I would say it's arguably an invasion of one's privacy."

Organized privacy groups agree, though so far the practice of monitoring billboards is too new and minimal to have drawn much opposition. But the placement of surreptitious cameras in public places has been a flashpoint in London, where cameras are used to look for terrorists, as well as in Lower Manhattan, where there is a similar initiative.

"Everything we do is completely anonymous."
--Paolo Prandoni, chief scientific officer, Quividi

Although surveillance cameras have become commonplace in banks, stores, and office buildings, their presence takes on a different meaning when they are meant to sell products rather than fight crime. So while the billboard technology may solve a problem for advertisers, it may also stumble over issues of public acceptance.

"I guess one would expect that if you go into a closed store, it's very likely you'd be under surveillance, but out here on the street?" Cocks asked. At the least, he said, there should be a sign alerting people to the camera and its purpose.

Quividi's technology has been used in Ikea stores in Europe and McDonald's restaurants in Singapore, but it has just come to the United States. Another Quividi billboard is in a Philadelphia commuter station with an advertisement for the Philadelphia Soul, an indoor football team. Both Quividi-equipped boards were installed by Motomedia, a London-based company that converts retail and street space into advertisements.

Add a Comment (Log in or register) 5 comments
by i_am_still_wade June 1, 2008 11:54 AM PDT
Nothing is sacred. Embarq, Comcast, and WOW! using NebuAd which has connections to the spyware company GAIN Gator and now this. A government can get this face-reading technology and deep packet monitoring technology to spy on actions. How hard would it be to set up a red flag system? All of this is scary stuff, and yet the leeches who create this stuff think we should just accept it. I live in North Carolina and I will not go to that mall which has the system. And I will not use any service that sells my browsing habits.

Advertisers are slowing turning into the worst human beings on this planet.
Reply to this comment
by postergrrl June 2, 2008 10:37 AM PDT
That is a charming response - clearly you have taken the time to understand the technology and evaluate its role in contemporary society. Tell me: do you really think it's appropriate to abuse these people that you don't know, these 'leeches' as you chose to call them.. Do you find that acceptable behaviour?

The media understands how small-minded people like you react to news of this technology and has sensationalised it to great effect. Trust me - whether or not you deem it safe to visit your local mall is of no interest to these scientists. Your uni-dimensional scaremongering is a sad, sad signpost of where contemporary America sits today. Stay home, lump.
by REdDogOne June 1, 2008 12:54 PM PDT
LOL, Privacy is a wonderful thing to Cherish. Knowing what to do to keep it (online anyways) is paramount.

JJ
http://www.Privacy-Center.net
Reply to this comment
by Mergatroid Mania June 1, 2008 7:13 PM PDT
When will someone draw a line?

How far will surveillance go before the majority wake up and take notice?

And just why is it these companies seem to be willing to go so far all the the name of the almighty buck?
Reply to this comment
by catbutt5 June 1, 2008 8:40 PM PDT
Why is is that people watch movies like Minority Report that describe futuristic products such as the advertising wall that targets you by name, yet they can't grasp that what they saw was supposed to be a warning of a future gone horribly wrong and then they think... oh, cool, I'm going to build that...
Why is that a future we're rocketing towards?
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